panorama software,virtual tour software
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Joined: 2002-12-18
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Posts: 2
2002-12-18
#1

Not working

Hi,

I can't seem to get PTViewer Scripter to work at all.  When I double click on the program either on it's shortcut or it's exe the program loads but no window appears.  I can see that the process is in Task Manager but not in the application list.  My java console is empty.

I am running W2K SP2 with JRE 1.3.1_02.

Any ideas?

Thanks,

Matt


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Joined: 2002-11-23
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Posts: 5438
2002-12-18
#2

PTViewer Scripter can be very slow to load, maybe you need to wait a little longer? Is your computer powerful enough to run this program? Maybe you need to shut down all other programs to run PTViewer Scripter.

When was the last time you re-booted your computer? Maybe this will help, maybe it won't!

Good luck, Smooth


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Joined: 2002-12-18
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Posts: 2
2002-12-18
#3

Thanks for the reply,

I restarted my computer and ran ptviewer scripter again without anything else open and the same thing happens.  It just doesn't load. 

The computer I'm using is i think a 500mhz and has 256mb ram. 

I've got no idea what could be wrong.

 

Matt


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Joined: 2002-11-23
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Posts: 5438
2002-12-18
#4

I would uninstall from "add remove programs" and then reboot your computer then install PTViewer Scripter again (without any other programs running), followed again with a reboot.

If this doesn't work I would email support.

Regards. Smooth