panorama software,virtual tour software
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Joined: 2005-04-29
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Posts: 44
2005-12-07
#1

Easypano Promotion Announcement

Thank you so much for your long-term support.

In return, we are doing a promotion for our valued clients.

From now on, as long as you have purchased either Panoweaver 4.00 (including Panweaver 3.01 Professional edition) or Tourweaevr 1.3 Professional edition (including Tourweaver 1.25 Professional edition), you may enjoy $100 discount to get the other. The promotion will expire on January 31th, 2006.

 

Login in Easypano User Panel at http://www.easypano.com/signin.html, and you will see the coupon code. Just click the button Add to Cart and enter the coupon code, you will enjoy the discount.

 

Note: For those who purchased box versions, you need to register your product online (http://www.easypano.com/register_products.html) first and then login in Easypano User Panel to enjoy the discount.  


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Joined: 2005-11-05
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Posts: 11
2005-12-07
#2
Reply from a valued customer. I have been interested in Panoweaver for several months now.... I can't think of a reason why I would purchase it when there are significant problems with my current product Tourweaver 1.3 and there are no patches or fixes for these problems. I don't need to mention the problems for there are plenty of requests on this forum from people seeking resolutions to these bugs. I recommend that Easypano fix the bugs in the current products before asking  us valued clients  to purchase more software. I welcome a reply from Easypano and the other members of this forum. If we don't speak out,  how is Easypano going to fix our bugs and entice us to purchase new products in the future?????
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Joined: 2005-04-29
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Posts: 44
2005-12-09
#3

Thank you very much for pointing this out.

We will release Tourweaver 2.00 in June, 2005, which will solve most of the problems in Tourweaver 1.3. Anyway, there is no completely perfect software in the world and we will try our best to satisfy your requirements. We hope you could understand this.

We are always working hard and will improve the software to a higher level.


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Joined: 2004-11-09
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Posts: 167
2005-12-09
#4
If we are looking to V2 of TW in June 2006 (I assume) why not start a list of improvements we would like to see. My particular issues without thinking about it too much are in priority order:

1 Edit/undo capability
2 Resize window capability
3 Auto resize to fit different screen resolution
4 Multi map capability
5 Sound multi format capability ie mp3 and wav and au etc
6 Enable a pop up function (something like in Desktop Author)
7 Sort out sizing issues (bugs) for 2d images
aj
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Joined: 2005-11-05
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Posts: 11
2005-12-09
#5

I appreciate the fact that there will be a new version (2.00) of Tourweaver out in June of 2006 and I look forward to hearing about new features on this forum. My only thought about this is " Does Easypano expected me to pay for this new upgrade to fix problems in the software that I already paid for or is there going to be a free upgrade for users of the Tourweaver 1.3 versions".  Having said that I would like to make a point clear before I continue.....

     "I think that Tourweaver is a very cool application and it performs its' advertised function pretty well."

     However there are some basic features such as how the speed of the panorama takes off like a race car when the tour starts after publishing it. The speed is suppose to be controlled by the " Auto Rotating Speed"  silder in the Scene options of the Scene module.I have tried many different file sizes and they all produce the same speeding effect. This slider bar is broken and does not function at all!! This is not a little software problem that can wait another six months to be fixed. In my opinion this is a major problem that should never have made it into publication.. Am I expected to believe that the developers of Tourweaver did not see such a major mal-function of the software as this before the application was published? Yes there is a work around for this problem...but I have to tell you it is a major pain in the rear end to go and copy the movie and extend the length of each scene in the movie module every time I create a Tour. This almost never works the first time, but requires two or three attempts, eating up a half hour of my time. I ask? is my experience unique or is this the normal experience of users.

   Now, I think "ajay" has a very good idea about a list and I'm going to offer up my three major problems for this list. All grips and no solution is not very productive.

1. fix the Auto rotating speed bar in the Scene module.

2.fix the zoom in problem with Still images when added to the Tour

3. In the Skin module...whenever I add the "next and previous scene function buttons" and then click on them in the published tour they run counter clockwise and at a race car speed. I don't even think about using this feature any more.

One last word....I think this is a great community forum board and I love how the users of Tourweaver bond together to help one another with Tour production problems. I started this thread for two reasons...one. to get off my chest the bugs that hinder me from creating my product in the shortest amount of time...and two, to let the developers of Tourweaver know that although there product is a good one it needs some repair and the sooner we have patches for these bugs the better. "Happy Tours to you all" !


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Joined: 2005-01-11
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Posts: 34
2005-12-12
#6
Quote: Originally posted by sonoran on December-07-2005
Reply from a valued customer. I have been interested in Panoweaver for several months now.... I can't think of a reason why I would purchase it when there are significant problems with my current product Tourweaver 1.3 and there are no patches or fixes for these problems. I don't need to mention the problems for there are plenty of requests on this forum from people seeking resolutions to these bugs. I recommend that Easypano fix the bugs in the current products before asking us valued clients to purchase more software. I welcome a reply from Easypano and the other members of this forum. If we don't speak out, how is Easypano going to fix our bugs and entice us to purchase new products in the future?????


I'm glad I'm not the only one who notices all the faults with the software program. A bug fix for FREE would be good.
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Joined: 2004-12-16
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Posts: 84
2005-12-13
#7
I like TW , the support from Easypano Poeople and the help of the forum.

The thing I dont understand, that there are no regulary updates for the known bugs as described above.

I use other software in the same price range and these people offer regulary updates of the current product until the next major release appears.

And I feel, they take care of me and my investment in the software. I feel they really treat me like a "valued" customer. And I never had the desire to look for another product.

It' so easy to keep us customers happy, just offer us regulary minor updates. :) Easy, right?

kind regards Markus



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