panorama software,virtual tour software
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Joined: 2005-06-08
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Posts: 188
2008-05-16
#1

Problem viewing tour

I am having trouble seeing my tours in Firefox (version 2.0.0.14) on a Mac (OS X version 10.4.11).
Here's a link to a simple tour:
http://electronicmediaarts.com/z100/apartment.html#

What am I doing wrong?

I am using Tourweaver 1.30 professional.
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Joined: 2007-08-13
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2008-05-16
#2
It runs fine for me on my Mac with Safari. I don't have Firefox to try on that. What is the problem you are having?
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Joined: 2006-10-23
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2008-05-16
#3
I tried viewing your tour with safari 3.1.1 on mac OX 10.4.11 (with all the updates including java) : It works although it does take quite a long time to load; I tried with firefox 2.0.0.14 :after a very long time, it loads the panos but I could not turn in any direction.

thierry
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2008-05-16
#4
Well, for me it doesn't seem to load at all. Maybe if I waited even longer it might load. But that's obviously unacceptable.

Any ideas, anyone?
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Joined: 2002-06-12
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2008-05-16
#5

I am running a PC Vista Ultimate IE 7 and Sun Java and 6 mbps adsl.

I see the typical output page TW creates showing your code sample.  When I click the link... it pops up a tiny new page with a light brown skin and 3 items to click on the right side eg  kitchen... etc

In the Java Console:  It seems to stop loading and then throws a java plugin Exception error that reads

"Exception in thread "RefreshThread" java.lang.OutOfMemoryError: Java heap space"

Maybe you can Easypano research "Out of Memory Error"  or Java heap space  and see whats going on.


 


/s/
Dave
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EasyPano - Panoweaver
Pano2VR


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2008-05-16
#6
Dave, where does that error message appear? Right in the window?
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2008-05-16
#7

First the download begins.... then see the popup window, see the brown skin with the pano window on the left side and the 3 links down the right side... progress bar stops at about 98%.  Nothing is happening,  no blinking activity lights on the modem and router.. just stops.

So I have Sun Java engine installed and the Java Console enabled.  || Tools | java console | selected.. and small box opens that shows me the error message

Exception in thread "RefreshThread" java.lang.OutOfMemoryError: Java heap space"

So I copy and paste from the java console box to this forum message  

Hope this helps


/s/
Dave
Forum Moderator for
EasyPano - Panoweaver
Pano2VR


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Joined: 2008-05-10
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2008-05-16
#8
It works fine for me on XP. One of mine did not work in full screen mode running dual screens on Vista (just out of interest).

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2008-05-19
#9
I just discovered that if I play launch the tour locally from my computer, it plays fine. Perhaps it has something to do with the size of the images (4000 x 2000)?
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2008-05-19
#10
Aah ha! That must be it! i resized the jpgs to half the size and posted here:
http://www.beckgrouponline.com/wip/apartment.html#

See if these will work for you guys. It works for me.
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2008-05-19
#11
Emarts, im getting nada on that link.

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