panorama software,virtual tour software
Alternate Text
Joined: 2008-08-28
Send Msg:
Posts: 3
2008-09-23
#1

Loading image & frozen progress bar

 

In one private office they have use some restrictions on internet access.

One of them is .mov. We cannot view any .mov files- that I can understand.

 

Secondly i cannot view all my work done using Tourweaver 3  ( java & flash) and its a big concern. Tomorrow all gov & private companies will put restrictions and then weather to use Tourweaver or not will be big question ?

 

Even the demo that is on easy pano website (http://www.easypano.com/virtual-tour-software.html#) cannot be seen.

 

How ever I can see some of the VT done by other competitors and some demo form essypano gallery.

 

See attached screen shots I have indicated what is visible. In some case I can access complete virtual tour with map in some case I see only the loading image & frozen progress bar

 

What could be the reason - some easypano tours CAN be see and some CANNOT ?

How to resolve this issue? What do I need to do so that my work done using tourwever 3 is accessible from restricted internet access.?

 

 


pan 2 pano
Alternate Text
Joined: 2007-02-06
Send Msg:
Posts: 178
2008-09-24
#2

Generally speaking, you should be able to see all virtual tours as long as you can see one at Easypano gallery. The only requirement for viewing flash virtual tour is that you should install Flash Player.

You've just mentioned that some stop when loading or freeze. I'm just wondering if these tours were created by yourself or by Easypano? If your did, please make sure all your pano size is under 4000*2000 with around 1MB, and there should no any special character among all your tour files. You can also send your problem project files to Easypano for test. support@easyapno.com, or upload it onto your server for download. Thank you.

Regards,

Joe Rao


Easypano Holdings Inc.
Alternate Text
Joined: 2008-08-28
Send Msg:
Posts: 3
2008-09-24
#3

Hi Rao,

The Gigital Smarts virtual tour ( cannot see) & Grey Streer Studio (can see) are from your website which are available on URL
http://www.easypano.com/showcase-list.html    ( click on the smaple ICON)

The light blue cllour screen is again from you web site ( cannot see)
http://www.easypano.com/virtual-tour-software.html  ( click on the sample ICON)

The other one is from reiwa.com (can see) which i belive is using your software
and the last is form  www.estream.globaliq.com.au (can see)

I have Windows Internet Explorer, flash version 9.0.124.0

Images form

Regards

 


pan 2 pano