panorama software,virtual tour software
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Joined: 2010-07-13
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2010-07-13
#1

problem in loading project.

HI, Everyone.

i am very new to his forum and this is very first post of mine.

actually i was working on a project, it was working fine in the terms of publishing and loading.

but from 2-3 days ago it has not been loading my project when i start it.

it starts and it only loads 13% of every file.

this is not the only issue . on some of the PCs its working with Mozilla , but not with Google chrome and internet explorer.

i am really unable to understand what is going on.

So people please please please help me out so that i could work further.

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2010-07-16
#2
do i need to republish my project ,

i am using flash 9.0 version for this, and working fine with Mozilla but not with chrome.its also not working on my others machines as they have flash 10.1
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2010-07-16
#3

You either need to republish or replace/swap out the two .swf files on already published files with the updated versions.

Regards, Smooth [8D]


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2010-07-19
#4
i don't think it will work because there is a problem with updated version itself.
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2010-07-19
#5

If you believe this is the case, you should send your report and complete project file directly to Easypano for bug checking and conformation. support@easypano.com

Regards, Smooth [8D]


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2010-07-20
#6

I have been playing around with different browsers on my Tourweaver 5.0 (latest build) projects and find that Internet Explorer has flawless results while Firefox works fine on small projects while usually getting hung up at some point in the loading process on large projects.  Google chrome stops loading the project consistently at about 10 to 15%.  This result seems independent of project size

Is this a problem with the browsers or with the tour weaver product?


Alan R
www.enviroscopics.com
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2010-07-20
#7

Each browser has it's separate Flash browser plug-in. You should check to see if you have the latest version of Flash installed for each browser.

Regards, Smooth [8D]


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2010-07-22
#8
My flash players are up to date. It is not helpful to the product user or to the software company to dismiss feedback like this. If the ultimate site visitors can not properly view the projects created with this software, we are all in trouble.
Alan R
www.enviroscopics.com
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2010-07-13
#9
Hi and welcome to the forum. Can you let us know what version of TW you are using and perhaps paste a link to the tour.

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Accommodation Nerja

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2010-07-13
#10
its tourviewer 4.0 professional edition...
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2010-07-13
#11

The reason for the difference with browser will most likely be because of the different versions of the "Flash" browser plug-ins.

This topic has been cover extensively over the last couple of weeks.

You must make sure you have the most current build of your TW version. Then publish again from this build. Or you can attempt to swap/replace the .swf files as covered in the other threads talking about "Failing to load" See http://www.easypano.com/forum/display_topic_threads.asp?ForumID=6&TopicID=5317

This is assuming you are talking about a "Published" *.swf file failing to load and not a "Project" *.tw file failing to load in Tourweaver's GUI.

Regards, Smooth [8D]