panorama software,virtual tour software
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Joined: 2007-06-20
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Posts: 23
2010-08-19
#1

Client problems viewing TW3 tour

Hi all I have been talking to an old client of  two years about some virtual tours I created for him with TW3. when he goes to view the tours it will only load to 20% and that is it.

Now I use internet Explorer and I can view the tours no problem. My client uses Google Chrome however 3 days ago it was working fine for him. I have had no other complaints about tours loading from previous clients. Here is one of the tours http://www.brianluke.com/sdh/lobby/Tour_lld.html 

I have no idea what the problem could be so if anyone knows please let me know thank you in advance, Brian Luke www.tblvirtualliving,jimdo.com


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Joined: 2002-11-23
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Posts: 5438
2010-08-19
#2

It is because of Adobe Flash security upgrades and effect all browser with updated Flash plug-in.

It has been covered a long time back now. See this thread for the answer.

Regards, Smooth [8D]