panorama software,virtual tour software
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Joined: 2012-11-14
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2012-11-14
#1

Display issues with iphone and ipad (html5)

Hi,

 

I have just bought this product and have used it without any glitches. However there is one problem that may need some assistance. 

 

I published my tours using html5 as so that I may use the tours in ipad or iphone. The tours seen in the devices are distorted. Can anyone advise? 

 

Justin


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Joined: 2012-11-14
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2012-11-17
#2

Hi,

 

I recently tried another virtual tour and realised that only my 1st image is distorted and my others are still intact.

 

The hotspots are also "moved"

 

Please see below:


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Joined: 2002-11-23
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2012-11-17
#3

Hello Justin,


What format is the image?

Safari HTML5 only supports spherical 2:1 aspect ratio 360x180 panorama.


Please see compatility: http://www.easypano.com/comparison/functions-tw7.html


Regards, Smooth