panorama software,virtual tour software
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Joined: 2013-03-27
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Posts: 2
2013-03-27
#1

Many many issues with tourweaver - flyout images disapear, black screens instead of pano

Hi All,


Having real dramas with this software. Not really getting anywhere with Easypano. We have a large tour with lots of panos. Each pano has about 5-10 fly out images and a few have some FLV videos.


I have tried making this work on 3 different machines.


Issues,

Flyout images - some work, other just disapear when you click on them.


Linking to other panos - some hot spots dont work


Panos - some dont display at all. Black screen.


Is this normal? I just paid about $700 for this software. Doesnt seem right?


Any help would be apreciated.


Ben
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Joined: 2012-03-19
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Posts: 160
2013-03-27
#2

Could you please share your virtual tour link and send your project to easypano_tech@yeah.net via www.wetransfer.com? I will check your project and provide the solution ASAP.


By the way, are you running the program on a Mac or a Windows? What's the concrete edition No. of Tourweaver? It can be found in help menu.


It is not easy to meet each other in such a big world.

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Joined: 2010-11-29
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Posts: 46
2013-07-11
#3

the black screens are because you are using progressive compression, make sure when you save your pano imahe that its using baseline compression only!