panorama software,virtual tour software
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Joined: 2013-12-10
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Posts: 1
2013-12-10
#1

Black screen when export

Hey, im getting and issue when i load 11 scenes in my project, if i have just 10 scenes it works fine, when i load 1 more i try to preview or export and it justs show black in preview window, if i export and open it in browser same happens, browser just show black. im using images with 9000x4500 and arround 7mb.




How can i fix it? any ideas?




Im using MACos mountain lion 10.8


jorge1
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Joined: 2013-07-31
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Posts: 54
2013-12-10
#2

dear customer, could you send us the 11th scene you mentioned which is 7m? Please send to easypanofile@gmail.com.

also, please tell us the edition code of your Tourweaver 7.10 or other?



Ricky