panorama software,virtual tour software
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Joined: 2008-12-23
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2014-06-18
#1

Need Fix for Flash in older TW versions

Easypano.


We still need a fix to resolve issues with flash crashing when using external links for older versions of TW.  I know you have a fix for TW7.8 but the fact is I have many tours in TW7.5 that need fixed.  I do not have the time to open them in TW7.8 and re-export them all as this would take a long time.  I need to be able to upload some new files and fix the problem.  If this is not possible and it must be re-expored please let me know so we can start to work on this.  Thanks



interactive360
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2014-06-19
#2

Dear Customer,

As we discussed with our developers,there do have a way to solve this problem,please download this http://gallery.easypano.com/test/marzo/Desktop.zip ,after you extract the file,you will see twviewer.swf,twviewer_b.swf,twviewer_g.swf.

For those tours that you've already published, please open the published file and you will see a file named the same"twviewer.swf",then replace it with what you've downloaded,but not replace this single one with all the three files.If in you tour,you used Google Map,then replace it with twviewer_g.swf;if in your tour,you used Bing Map,then replace it with twviewer_b.swf;if you did't use map,then replace it with twviewer.swf.

For those new tours you are going to publish with TW 7.5,please open your installed software file location-->open resource folder-->copy all the three files into this folder, replace the existing ones.


If these steps still can't fix your problem,please upgrade to the latested version.

Thanks for your support.


Best Regards,

Marzo

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2014-06-19
#3

having the same issue!


Neil Jones

YourTour360.com

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2014-06-19
#4

Marzo thank you so much that did the trick.


interactive360
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2014-06-19
#5

You're welcome:)


Marzo
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2014-06-19
#6

having the same issue!


Originally posted by Neil1 on 2014-06-19 01:53

Hi Neil,

Please try those steps as above,hope that will be helpful.


Marzo
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2014-06-20
#7

Thanks Marzo, works GREAT

May God Bless,
Steve
DTS


Steve

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2014-06-20
#8

This is a bunch of crap, I have hundreds of tours up and you are telling me I have to go in and replace this in all the tours. 

Let's get a fix for this for all versions. We paid for a working version and they are not working!!!!!


Jerry

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2014-06-21
#9

I hear you Jerry, we have well over a thousand scenes that we made 2 cities Parkways 'street-view-type' virtual on BOTH SIDES OF THE STREETS and linking inside many business and back outside tp the parkways, all of these stopped linking out when Flash got updated a while back. I still have to work on them as time allows. I know one thing, I am glad I do not have to republish every scene, I just upload over the one file on each scene and that fixes the problem...at least till God forbid 'flash' breaks the tours again :(


Once I get these done I still have hundreds of additional 'scenes' I will have to check as many link 'out' of the scenes to completely different scenes...


May God Bless,
Steve
DTS


Steve

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2014-06-24
#10

There is a similar fix for TW 5.00?

Thank you. Pavel


pavel.flora
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2014-06-30
#11

Cheers Marzo


Neil Jones

YourTour360.com