panorama software,virtual tour software
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Joined: 2015-01-03
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Posts: 1
2015-07-27
#1

HTML5 on Android "Safari Only"

Using TW6.50.120824 Professional.  I can only find really old posts about this, so I think it makes sense to post a new thread.  The auto file detects flash and will not play.  Going directly to the HTML file displays "Safari Only".  I get this result in Chrome and the default browser on the Samsung Galaxy Note4 default browser.


Here are my tour links, with the first being an auto-detect file:


http://h3di.com/tours/190njeffersonst


and


http://h3di.com/tours/mobile/190njeffersonst


I would upgrade to the newest version if I knew it would fix my problem, but don't want to pay for it without knowing if that will work or if I can do something to make this version work.  I'm not doing a lot of these so I hate to spend the money on the new version if not necessary.  My expenses are going through the roof lately!


Many, many thanks to anyone who can help!


Michelle1
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Joined: 2014-06-12
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Posts: 32
2015-07-28
#2

Hi Michelle,

It's supposed that the outdated version of Tourweaver has some compatibility problems with the latest operating environment. I make a simple sample by the latest Tourweaver 7.96 150430 pro, please check the link on your PC and mobile devices, i have tested it with safari, Chrome and another default browser, it works fine, if you need, i can send you the screenshots by e-mail.

http://gallery.easypano.com/test/leonardo/test_auto/_auto/Tourweaver_Project7.html  

Besides,I checked in our order management system and found that you are an early user of our software,  considering of the situation you mentioned, i'd like to give you 10% discount to upgarde your TW6.5 to 7.96. You can log in www.easypano.com with the e-mail account you used to buy TW6.5 and enter the user panel, then you will find upgrade options there. I will send you the coupon code privately.


Best Regards,



Marzo