panorama software,virtual tour software
Alternate Text
Joined: 2013-05-17
Send Msg:
Posts: 35
2015-10-23
#1

Viewing in Microsoft Edge?

I am unable to open my tour in Microsoft Edge. Anyone else?


Tom VB

Alternate Text
Joined: 2014-05-13
Send Msg:
Posts: 3
2015-10-26
#2

Dear Tom,

I confirmed with our develop team that Tourweaver support to view virtual tours on Microsoft Edge.
Which format did you publish your virtual tour in, Flash or Html5 format? Can you view your virtual our on other browsers?
If you published your virtual tour in Flash format, please check whether you installed Flashplayer. And if you install it,but still doesn't work,please send you published file to support@easypano.com by www.wetransfer.com or dropbox, then we will test on our side to see what's the problem.
If you published your virtual tour in Html5 format, but doesn't work on Microsoft Edge, please also send your published file to us.

Best Regards,
Easypano12