Discussion Forum: Well-done EP support team

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Topic: Well-done EP support team

Message posted by prb16 on March-11-2008 at 6:05pm

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Standard Member

Standard Member

Spain
May-29-2006
138 Posts

I would like to give credit where's it's due to the EP support team.

I needed to activate a second copy of PW5 on my laptop for an important assignment but could not because I had not transferred a license from an older pc I reformatted the hard drive on. This was my fault, but within a few e-mails and 20 minutes I was up and running with the problem sorted.

Nice work Joe.

Regards,

Paul.

Message posted by Wide-Eyes on March-12-2008 at 7:18am

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Platinum Member

Platinum Member

May-03-2005
569 Posts

Hi Paul

I think it is great to hear success stories like yours. We often get so carried away when something goes wrong where we don't hesitate to complain. But often we forget to show our support and appreciation when it goes well.

I too have a lot of positive experiences with the EP support, and it was incredible helpfull when I started doing panoramas and Virtual Tours!

regards
Morten

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Best regards

Morten Andersen
- a newbie trying to improve

Message posted by mskp on March-12-2008 at 7:29am

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Platinum Member

Platinum Member

September-14-2006
329 Posts

Welcome back, Morten

Message posted by Wide-Eyes on March-14-2008 at 10:25am

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Platinum Member

Platinum Member

May-03-2005
569 Posts

But I've actually never been away. I just don't use TW anymore so there is not much need to write in here as much.

Best regards
Morten

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Best regards

Morten Andersen
- a newbie trying to improve

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