Hi rparker7255,
I have checked your fist tour and it works very well here .
http://hoosier3dimaging.com/tours/1135secretariatct/
However the second one not works .http://hoosier3dimaging.com/tours/newmachinefail/
So i want to know .
1. Was your new tw5 suceesfully installed ? "Still side" by side problem ?
if the "side by side problem " is still there ,plase do as below :
You can uninstall all your previous tw5 and download this tw5 and install it to Disk D E or F but not C
http://www.easypano.com/download/software/tw5win_pro.exe
Then open the installation folder. You can see a folder named Vcredist_x86. Open this folder. Double click Vcredist.msi to operate the file. if your new computer is 64 bit program ,please download the vcredist X64(1).zip download link: http://www.easypano.com/twtest/cheer/vcredist_x64(1).zip
And then release it to your computer and then double click it and operate it .Then open tw5 .
2 If you can install the new program of tw5 ,please rebuild your tour and republish it . ( " replacing the .swf or replace other files " some times not works .)
3 If you can install the new tw5 and rebuild and republish the tour ,please upload it to your domain and make sure all files are uploaded to your domain .
4 If the tour works well in your local computer but not works in your domain ,please send us your project and published file .
We will test the project and upload your published file to our domain to see if it works .
We will give you a solution .
Best regards
Cheer
------------- www.easypano.com
Cheer@easypano.com
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