Discussion Forum: No Sound with TW 2.0

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Topic: No Sound with TW 2.0

Message posted by rs360vt on February-16-2007 at 5:34am

United Kingdom
December-13-2006
37 Posts

Hi,

I have tried TW2.0, and created a test tour. Looks good. The problem I have is no sound.

I have tried mp3 (146kb), wav (3.3MB)and au (125kb) files, either in the scene configuration, or as a background sound when publishing. Nothing seems to work. The music files play properly when run in windows Media Player, but not in TW2.0. What am I doing wrong? Any ideas?

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R Scutt
360virtual-tours.net

Message posted by Joe Rao on February-16-2007 at 5:58am

China
February-06-2007
178 Posts

If you have set the background sound when publishing tour, it is certain that you will hear the music you add. when you view the tour locally, there will be a pop-up window which will play the sound.If you upload all the files of the tour to the website, there will not be any pop-up window,but you can also hear the music. I am afraid you have disable the pop-up window in your explorer. Please try to enable it and view the tour again. Send email to me if the problem still exists.

Best Regards,

Joe Rao,

support@easypano.com

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Easypano Holdings Inc.

Message posted by Rob63 on February-16-2007 at 4:58pm

United States
January-30-2007
200 Posts

My sound won't play either.

http://www.360digitalpics.com/911900/360Digital_911900.html

I've allowed pop-ups from my site and still no sound.

Where can I find specific instructions with regards to which files go where on my web server? I want to make sure I'm uploaded correctlly.

Thanks,

Robert

Message posted by 360VTNet on February-17-2007 at 8:34pm

United Kingdom
November-25-2006
1 Posts

Hi Joe, Thanks for the reply.

With or without pop-ups blocked, there is no sound.

I have published a tour using Tourweaver 1.30 (.au file) and that works fine, but nothing with Tourweaver 2.0.

I have tried it on both my portable and my desk top pc, the same results in both cases. Shame, everything else with Tourweaver 2.0 looks good. Any ideas?

Message posted by mskp on February-17-2007 at 8:58pm

September-14-2006
329 Posts

Hi, all

I also have some problems myself with sound in TW 2.0 Please read my topic "Sound in TW2.0" and tell me here or there if this happens to you too.

Thanks
Martin

Message posted by mymelbeach on February-19-2007 at 9:48am

United States
February-15-2005
58 Posts

I too have no sound with Movies or Tours!

I have tried with IE and Firefox. It does not work in either!!!

Please help!

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Regards,
mymelbeach

Message posted by Jorge on February-19-2007 at 9:35pm

United States
June-13-2005
20 Posts

Hello Everyone,

I have this same sound problem, I e-mailed EP and the reply I got from them was a big joke. They sead I needed to install media player that the software has no sound problem.

TW 2.0 has more bugs than 1.3 what a disappointment!!

Jorge