Hi

Have anybody else tried the Demo Tour? At my computer - that is a pretty fast one - the player is lousy. It is not smooth at all and shimmers both in normal mode and flash mode.

I really hope that EP have listned to all of us and have made it possible to use seperate images for the full screen pictures. Otherwise I  feel that the fullscreen mode is useless.

Also I strongly hope that the release of this new version will be without all the bugs that was reported - but not fixed - in TW2. If that is the case I do not mind paying an extra small fee. Otherwise I will be very dissapointed in Easypano.

I am sitting on a line that currently have a 1mb connection and it is still slow.

I know that I will never use tw3 if this will be the case when it is released. Then I would rather continue using tw 1.3 and start looking at the competitors.

I agree fully with Nick,

I personally spent an enormous amount of time working through the premature release of TW 2.0 professional.  I will be tremendously disappointed if EP gives a special deal to new buyers and neglects the dedicated loyal customers that have given EP their base.  EP needs to change their ways and truly take care of their current customers. 

EP, please look through the forums to remind yourselves of what you put the TW 2.0 early adapters through.  You owe it to us to give a free upgrade to TW 3.0.  Anything less will be a slap in the face!

Mel 

Easypano....

Are you rushing the release of 3 because you do not want to deal with all the bugs that are present in TW2? Was TW2 just a $700 dollar beta for TW3.

I bought TW2 Pro for the ability to create custom virtual tours that would hopefully help put me ahead of the competition in my area. While this software has the potential... due to it's bugs and instability I have been hesitant to offer my services to all but a very small few.

You are the first software company I have seen sell a high value ($699.95) piece of software with the bugs and stability issues that TW2 has and turn around less then a year later an come out with another version... that could have just as many bugs or more and expect TW2 customers to pay for it.

Working in the advertising field, I have found that certain industries much like this one that have a very active internet based community (panoguide so on and so forth) can have a large influence on potential profits due to their loyalty, positive recommendations and word of mouth... not to mention outstanding examples of the software in use. This "word of mouth" can also have a very negative effect... and Because of this, maintaining customer loyalty through outstand customer service and products should be a companies biggest focus.

From what I have read on this forum and on others.... the issues with TW2 and the soon to be released TW3 has soured many loyal and possible loyal customers.