Discussion Forum: problems with flash file

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Topic: problems with flash file

Message posted by CalVR on September-27-2007 at 3:58pm

United States
June-20-2007
9 Posts

When i make a link to both a Java and Flash tour, through dreamweaver, they both work perfectly with preview. Then, after i FTP them to my site the Java works and the Flash tour does not.
Does anyone have any insight into this issue.
Much appreciated,
Steve
CalVR
www.calvr.com

Message posted by Joe Rao on September-28-2007 at 5:13am

China
February-06-2007
178 Posts

you'd better give the links to your tour here so that we can figure it out what has happened.

-------------
Easypano Holdings Inc.

Message posted by pan at on October-01-2007 at 9:58am

Austria
October-01-2007
5 Posts

This happened to me too and the reason was: I did the upload from mac (because i was used to) with "cyberduck". No chance to get it run (flashversion). It always viewed the hint " you need flash version... " in the popupwindow.
Later on i did the same upload with Win XP filebrowser and it worked!

Hope i could help someone...

Message posted by smooth on October-01-2007 at 10:07am

Australia
November-23-2002
5401 Posts

The question becomes: What are you using to upload the files? I.E: What FTP Client? Chances are the files are not being uploaded in the correct format I.E: Binary or ASCII

Regards, Smooth

Message posted by pan at on October-01-2007 at 10:30am

Austria
October-01-2007
5 Posts

The standard method in my cyberduck preferences is "automatically" and it tells me not to change this entry (to binary or ascii). Only for "special reasons" (it means e.g. change it to "ascii" for textfiles) ?!

regards, Oliver

Message posted by smooth on October-01-2007 at 10:44am

Australia
November-23-2002
5401 Posts

Exactly!

.js and .txt, .tx1, .xml are all text files.

This issue has come up plenty of times before. Seems ONLY Mac users have this issue.

Regards, Smooth

Message posted by pan at on October-01-2007 at 11:12am

Austria
October-01-2007
5 Posts

Thanks!
I thought computer software (cyberduck in that case) had intelligence enough to handle these things automatically and correct...

Message posted by BrahmaVision on October-01-2007 at 11:43am

Slovakia
January-13-2007
21 Posts

The best time to change the platform

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Mgr. Igor Socha - BRAHMA VISION, Slovakia
My Link
Sorry 4 my English

Message posted by CalVR on October-02-2007 at 11:49am

United States
June-20-2007
9 Posts

Sorry for my delay and thanks for your help folks!
I am using Secure FTP on a windows machine to upload the files.
Here is a link to my problem: http://www.calvr.com/realestate.html
After you are on this page the first tour example has a Java and Flash version of the tour as you can see the Flash tour does not load.
Thanks again for all of you advice.
steve
Cal VR
www.calvr.com

Message posted by smooth on October-02-2007 at 12:03pm

Australia
November-23-2002
5401 Posts

Your small_losmolinostour2_config.xml file is possibly corrupted.

Set your FTP client to upload this file in ASCII format/mode.

"binary mode

Binary mode is one of two formats for representing data files to be transmitted from one computer to another, such as with FTP. If you send a text file (an ASCII file, for example), you use text mode to ensure that the textual data gets translated properly and arrives in a readable format. But if you send an executable file or any other file that contains numerical data, then you use binary mode. Many FTP clients include an autodetect feature that can switch the software between modes based on the file extension."

Because Easypano Tourweaver encrypts this file it would appear the FTP clients "Auto-detect" gets confused and treats it as Binary (when it not, it's an ASCII text file).

Also TWViewer.swf is NOT found on your server. You must upload all the files (and confirm) within the _flashvr folder.

Give it a whirl and let us know how you get on.

Regards, Smooth

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