Discussion Forum: TW4 Tour on a Website

Home > Easypano Forum Easypano Forum has been upgraded.

Easypano Forum

Welcome Guest

All Forums

Tourweaver

Forum Search Results

Topic: TW4 Tour on a Website

Message posted by Gerry73 on October-19-2008 at 11:03am

United Kingdom
October-18-2008
1 Posts

Hi Folks,

I've created my first tour since upgrading to TW4, I'm extremely pleased with the results.

My problem is that my tour works fine when published on my Hard Drive, however, when I transfer my files by FTP to the website it's for, I just can't get it to work.

I managed to get all three versions of tours (Java, EasyPano, Flash) created with TW3 uploaded and working no problem, I just can't get the Flash version created with TW4 going!

I'd be absolutely delighted if anyone with a bit more knowledge\experience could point me in the right direction.

Cheers,

Gerry

Message posted by nerjaace on October-19-2008 at 6:17pm

May-10-2008
585 Posts

Hi Gerry, welcome to the forum. Can you post a link of the tour that should be working, it might help us identify the problem.

Message posted by ddietrich on October-21-2008 at 8:32am

Brazil
July-28-2008
66 Posts

What is the size of your images?
They should no be larger than 5000 x 2500... or 6000 x 3000
When i tried to work with 9000 x 4500 i got a similar problem.. the tour opened but the images didn't.

Hope it helps.
Thanks,

Daniel

Message posted by witz86 on October-27-2008 at 5:16pm

United States
October-13-2008
5 Posts

I think I am having a similar issue with the tour not fully loading and my images are 4000 X 2000.

-------------
Dave

Message posted by witz86 on October-27-2008 at 5:38pm

United States
October-13-2008
5 Posts

Can you tell me if this is the type of problem you are experiencing?

http://www.bsquarewebhosting.com/virtualtour/jellystoneindiana2/jellystone_yogibearindianavirtual.html

-------------
Dave

Message posted by realtor jerry on October-27-2008 at 6:41pm

United States
April-22-2007
880 Posts

Hi Dave, I looked at the tour and all works except the autoplay. When I click on the buttons to the left, ie: ladies shower it works fine.
Do you have the "Autoplay" box checked? Click on publish then general and under "Default Movie:" check the "autoplay" box. I know it sounds stupid but it may be something that was over looked or somehow got unchecked.

Very nice tour, like the skin.

-------------
Nikon D300, D3s, Nikon 10.5 lens, RingT105N+Footplate+MrotatorTCPs, Giottos MT9261 Tripod, Manfrotto 410 Jr geared head.

If you know the "secret" then everyday is a good day!

Message posted by witz86 on October-27-2008 at 9:57pm

United States
October-13-2008
5 Posts

Hi Jerry,

Thank you for the compliment. I checked to see if that box is checked and it is. The strange thing about this whole thing is the tour plays perfectly on my pc. It is only when you upload it does the tour not work. The total tour is approximately 17mb. I have seen this before where I have had something not work. I usually reupload it and problem is solved. This time I have reuploaded too many times and get the same result. Can there be any conflicting code that could cause it to bomb? I sent in a report on this to Easy Pano. Maybe they will be able to shed some light on the subject. Thanks again.

Dave

-------------
Dave

Message posted by witz86 on October-28-2008 at 7:58am

United States
October-13-2008
5 Posts

This is just a followup to my problem. I received a response from Easy Pano. My issue is that I was using illegal characters in some of the file names such as a # sign. When I changed these everything works great.

http://www.bsquarewebhosting.com/virtualtour/jellystoneindiana2/jellystone_yogibearindianavirtual2.html

Thank you Jerry for your help.

-------------
Dave