Hello Brittan, welcome to the forum!
we can't let the issue you described happen on our end, we want to test the issue in your project, could you please send your project files to us for testing? The project files should include a "xxx.tw' and a folder with the same name. if they are too large, please don't transfer by email, we will be highly appreciated if you compress them together and upload onto your server or the site http://www.filesend.net/ , then tell us the download link. Thanks very much in advance.
------------- Easypano
The Virtual Tour Way
Email:support@easypano.com
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