You're right. I tested this problem with hotspot images provided by Easypano, both GIF images, and .PGN imgags. The hotspot looks good on my regular sized viewer, but degrades noticeably when you look at the full screen viewer. I think you need to submit a trouble ticket to Support.
I tested TW5 with the same hotspot images. There seems to be no problem going from the normal size viewer to the full screen viewer - the hotspots stay the same sized and retain clarity.
Rob
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