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Subject Topic: hotspot is not visible after full screen Post Reply Post New Topic
Message posted by krabaz on June-28-2010 at 3:09pm
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krabaz
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Germany
June-26-2010
15 Posts
Hi,
what ist now - I pay more money for another problems?

TW4 has problems with the hotspots (too big) in full screen mode.
This morning, I bought TW5.

Now the "too big"-hotspot problem is solved but now I have again a different problem!

1. I click in full screen mode from one room to the next room. Then i click return to normal display. Now my hotspots is not visible in the map.

2. I create an EXE. After finish, all my paths to the mouseover-images are away and i can't see my VR-pics in the tw5-display.
After normal flash-publish - the same!


What can i do? 8(

Message posted by smooth on June-28-2010 at 3:25pm
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smooth
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Australia
November-23-2002
5401 Posts
Hello krabaz,

The TW4 Hotspot size to scale issue I just covered in this thread

I need more information to offer help on the other issues you listed. Like what type of images? Size? Maybe a URL so we can see?

Regards, Smooth

Message posted by krabaz on June-28-2010 at 6:25pm
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krabaz
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Germany
June-26-2010
15 Posts
ok, look at her for my first problem:

tw4-projekt
http://filmaton.tv/download/limes_v1/START.html
- Here are the hotspots and the map ok, but too large on full screen. Uncheck the Scale with FOV check box did not succeed.

tw5-new build-projekt:
http://filmaton.tv/download/limes_v2a/limes_v2a.html
1. fullscreen
2. go to the next room
3. exit full screen
-> left, my hotspots and the map invisible
4. now to the next room, hotspots visible again

thanx for your help!

-------------
filmaton.tv | vimeo.com/filmaton

Message posted by maxxnas on June-28-2010 at 7:30pm
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maxxnas
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April-11-2007
81 Posts
krabaz,

I just looked over your tour. I kept switching between rooms, and switching between full screen and normal screen and I have no problems seeing your hotspots at all.





-------------

web design • virtual tours • photography • video
www.nastudios.com

Message posted by krabaz on June-28-2010 at 7:45pm
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krabaz
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Germany
June-26-2010
15 Posts
@maxxnas

Really? in firefox, safari and ie - everywhere the same problem.
I have the latest updates.... browser, flash and tw5

-------------
filmaton.tv | vimeo.com/filmaton

Message posted by maxxnas on June-28-2010 at 8:11pm
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maxxnas
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April-11-2007
81 Posts
krabaz

On your tw5 project....

Firefox 3.5.9 --> Checked good
Safari 4.0.3 --> Checked good
Chrome 4.0.249.89 --> Checked good
Opera 9.64 --> Checked good
ie 7.0 --> Checked good
ie 8.0 --> Checked good

I have the latest version of the flash plugin as well.

Since I'm not having any problems on my end, try looking at one of my tours and let me know if you get the same problems. There are plenty of hot spots to select. This might help me figure out your situation.

Test Tour


-------------

web design • virtual tours • photography • video
www.nastudios.com

Message posted by krabaz on June-28-2010 at 8:29pm
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krabaz
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Germany
June-26-2010
15 Posts
the same problem:
- i start your tour
- activate the floor plan
- go to full screen
- click to the next room
- exit full screen

= map invisible including hotspots


I do not know what I should do yet.

-------------
filmaton.tv | vimeo.com/filmaton

Message posted by maxxnas on June-28-2010 at 9:22pm
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maxxnas
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United States
April-11-2007
81 Posts
I guess I need to clarify...you were talking about hotspots or the map? From what I'm reading you are losing the hotspots on the SCENES (images) from full screen to normal mode.

The map also contains hotspots but they are different from the SCENE viewer.

I would suggest a few simple things at this point...

#1) reinstall ep software
#2) reinstall flash plugin
#3) reboot your system

Something just doesn't seem normal on your end.





-------------

web design • virtual tours • photography • video
www.nastudios.com

Message posted by vilmer on June-28-2010 at 10:43pm
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April-08-2006
218 Posts
Yes, click 'vollbild' for full screen, click one of the hot spots to go to another room, exit full screen, and the hot spots on the map are gone.
Until you click another hotspot in the pano, and they will re appear. Weird. Try to include the map in he full screen version to see what happens.

-------------



Message posted by smooth on June-29-2010 at 3:41am
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smooth
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Australia
November-23-2002
5401 Posts

Hmm, It would appear the "map" hotspots are dropping a layer on the stage.

I agree this is not right.

Have you tried this with the map option checked to be available when in fullscreen. You will find this in the "Publish" options.

Just to see if this helps keep things on the same layer.

Regards, Smooth [8D]


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