Discussion Forum: Lens Flare works in preview but...

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Topic: Lens Flare works in preview but...

Message posted by thedhgroup on December-20-2010 at 5:28pm

United States
April-10-2005
131 Posts

The lens flare seems to work when I preview a one scene tour but NOT when I publish it. Any suggestions?

A previous version of the same tour worked before until I revised it with a "wait for load" image and a movie track.

Now even if I start a new project, and just import 1 scene and put a flare on it it won't work when I publish it but it does work in the preview. Very strange. Tested with 4 different browsers. The flare is also there when I render a .swf and a .exe of the tour but not with the regular folder structure output. I've rebooted, had a glass of water, came back. Same thing. (maybe I need to pour the glass of water on the computer)

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www.dvt360.com

Message posted by donald on December-20-2010 at 9:45pm

China
October-22-2010
114 Posts

Hello friend,

Please send me you project folder and project files folder, we need have a test for your problem. You can upload them to www.filesend.net or www.mediafire.com and then tell me the download link. Below are two screenshots which can help you find the two folders: http://www.easypano.com/twtest/save.png

http://www.easypano.com/twtest/project.jpg

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This is donald from easypano,welcome you to use our products and visit our forum.

Message posted by thedhgroup on December-21-2010 at 11:14am

United States
April-10-2005
131 Posts

filesend.net has problems and the link above to mediafire is spelled wrong. In any event I got the file uploaded to mediafire.

project files Let me know how it goes.

Thanks,

TDH

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www.dvt360.com

Message posted by donald on December-22-2010 at 9:10pm

China
October-22-2010
114 Posts

Hello friend ,

I have received your zip and our developer is test it now, I will send the solution to you at once when our developer work it out.

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This is donald from easypano,welcome you to use our products and visit our forum.

Message posted by donald on December-22-2010 at 9:34pm

China
October-22-2010
114 Posts

Hello friend,

We have just tested your project at our end. We can see the Lens Flare after publish the tour( with both Flash VR and swf/exe format). So every thing is good at my end.

Please publish your tour and then send the published results to me.

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This is donald from easypano,welcome you to use our products and visit our forum.

Message posted by smooth on December-22-2010 at 11:44pm

Australia
November-23-2002
5401 Posts

Quite simply Lens Flare does NOT work with "Published" versions when the tour is created with build 6.00.101203

Either roll back to a previous version or wait for Easypano to release another fix.

Another case of things not being tested thoroughly before release. Hopefully somebody will take the time to test before release this time!

Regards, Smooth

Message posted by DominiqueGEORGE on December-23-2010 at 12:37am

Belgium
August-19-2009
285 Posts

Hi Smooth,

I fully agree with you.
I already escalated this many times before.

Best whishes,
Dominique

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Nikon D300s - Nikor 10.5 - (PW7 Pro + TW6 Pro) - W7 Ultim - DELL Prceision M6400 (Quad Core - 8GB - 2x160GB-SSD)

Message posted by donald on December-23-2010 at 4:45am

China
October-22-2010
114 Posts

Hello TDH*Smooth*Dominique ,

1.The Lens Flare function do work at my end.See an sample est: http://www.easypano.com/twtest/Project29.swf

If you can't view it please open this zip file and then view it on your computer:http://www.easypano.com/twtest/Project29.zip

2.May be it's a strange bug.

3. Dear TDH, please send me you published project/results ( please choose all the publish format:Flash VR /Flash VR exe/Flash VR swf before you publish your tour).

4.We will test it at once when I received your project.

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This is donald from easypano,welcome you to use our products and visit our forum.