Go Shopping Cart Site Map User Panel and Admin English Home

Home > Easypano Forum    Easypano Forum has been upgraded.

Easypano Forum


Welcome Guest Register Login Search The Forum Display List of Forum Members
 All Forums
  Tourweaver
       Forum Search Results
 
Subject Topic: Publishing errors in TW 7 Pro Post Reply Post New Topic
Message posted by sevaegir on March-26-2012 at 4:10am
View sevaegir's Profile Profile   Search for other posts by sevaegir Search   Quote sevaegir Quote   Send Private Message Send Msg  
sevaegir
Avatar
Standard Member
Standard Member
Ukraine
December-26-2011
21 Posts
Good afternoon!
For publishing of the project we use Flash VR, Flash VR (exe), Flash VR (swf). All these files are with no problems opened and viewed on a PC on which TW is installed (system configuration: Win XP 32 SP3). If we copy publication to other computers with the same operation systems, neither VR (exe), nor Flash VR are working. Some dialog pops up, but no further actions occur.
It is quite unpleasant, because we didnt have such problems with TW 6.5 Pro, and maybe we will have to install old version of the program again.
There is no use in trying to re-install TW or clear directory, because we tried these measures and they gave no results.

And we havent yet received answer about errors of high-definition video. We asked about it in previous our letters and in forum topics. If needed, we can copy to this topic our correspondence concerning video.

Thank you in advance,

With kind regards,
Pavel

Message posted by Jack Easypano on March-26-2012 at 5:22am
View Jack Easypano's Profile Profile   Search for other posts by Jack Easypano Search   Visit Jack Easypano's Homepage www   Quote Jack Easypano Quote   Send Private Message Send Msg  
Jack Easypano
Forum Moderator
Forum Moderator
China
March-19-2012
40 Posts

Dear sevaegir:

Please make sure your publication is placed in a trusted location.You can try to follow the operation below:

1,right click the mouse

2,click"global settings"

3,advanced button 

4,trusted location settings

5,add the disc where your publication saved

Please input any link to your project if you have tried these measures and they still give no results.

regards 


Message posted by sevaegir on March-27-2012 at 3:05am
View sevaegir's Profile Profile   Search for other posts by sevaegir Search   Quote sevaegir Quote   Send Private Message Send Msg  
sevaegir
Avatar
Standard Member
Standard Member
Ukraine
December-26-2011
21 Posts
and where exactly should we right click? on publication exe. file or in program preferences?
and one more question: virtual tours made in TW 6.5 Pro coould not be published in TW 7 Pro, and if I click "Preferences" in 7 Pro, the program just halts and does't respond at all.

Message posted by willie on March-27-2012 at 3:50am
View willie's Profile Profile   Search for other posts by willie Search   Visit willie's Homepage www   Quote willie Quote   Send Private Message Send Msg  
willie
Avatar
Gold Member
Gold Member
United Kingdom
June-26-2005
217 Posts

Hi

I think Jack is referring to changing the Flash Global Settings. Here is the link to the procedure.

Willie


Message posted by Jack Easypano on March-27-2012 at 5:21am
View Jack Easypano's Profile Profile   Search for other posts by Jack Easypano Search   Visit Jack Easypano's Homepage www   Quote Jack Easypano Quote   Send Private Message Send Msg  
Jack Easypano
Forum Moderator
Forum Moderator
China
March-19-2012
40 Posts

Hi,

Thanks, willie.

sevaegir, please click the link willie offered and operate step by step. Your further contact would be appriciated if it doesn't work.

regards


Message posted by sevaegir on March-28-2012 at 3:11am
View sevaegir's Profile Profile   Search for other posts by sevaegir Search   Quote sevaegir Quote   Send Private Message Send Msg  
sevaegir
Avatar
Standard Member
Standard Member
Ukraine
December-26-2011
21 Posts
the problem was that we had older version of Flash Player - 10th. We viewed publication on a PC with 11th Flash Player and it opened and worked OK.

It it true that publications may no work on PCs with Flash Players older than version 11?

Is it possible to eliminate this problem? It is important, because not every our client knows what system he has on his PC, let alone what current version of Flash Player is installed.
And, as our experience shows, a pop up window prompting to update or install Flash Player appears not on all PCs.

With regards,

Pavel

Message posted by smooth on March-28-2012 at 3:27am
View smooth's Profile Profile   Search for other posts by smooth Search   Visit smooth's Homepage www   Quote smooth Quote   Send Private Message Send Msg  
smooth
Forum Moderator
Forum Moderator
Australia
November-23-2002
5401 Posts

The whole point of an .exe file is to include the Flash "Projector' file that plays it. (So Flash doesn't even need to be installed).

If this "Projector file" is not being included with the .exe to make it standalone, then it is a mistake and misses the whole point of an .exe file.

.swf on the otherhand replies on the Flash version installed. Be it Flash standalone or browser plug-in.

TW7 relies on Flash 11 being installed. It is important to keep Flash up to date for security reason and player performance.

Regards, Smooth  [8D]


Message posted by sevaegir on March-28-2012 at 4:11am
View sevaegir's Profile Profile   Search for other posts by sevaegir Search   Quote sevaegir Quote   Send Private Message Send Msg  
sevaegir
Avatar
Standard Member
Standard Member
Ukraine
December-26-2011
21 Posts
And what about another important question: if I click "Preferences" in 7 Pro, the program just halts and does't respond at all.

Hope this will be corrected soon.

Regards,

Pavel

Message posted by funkens on March-28-2012 at 4:37am
View funkens's Profile Profile   Search for other posts by funkens Search   Visit funkens's Homepage www   Quote funkens Quote   Send Private Message Send Msg  
funkens
Standard Member
Standard Member
Netherlands
November-08-2008
97 Posts
Dear Jack from Easypano,

There is a bug with the slicing in TW, it does not work.
When slicing is applied the tour stops loading at 10%

Could you let us know when this can be fixed?

Thanx

Message posted by Vertige on March-28-2012 at 11:43am
View Vertige's Profile Profile   Search for other posts by Vertige Search   Quote Vertige Quote   Send Private Message Send Msg  
Vertige
Standard Member
Standard Member
France
March-08-2012
14 Posts

Hi Jack from Easypano,

1) radar will not turn

2) Google map does not work (I did request and have an API key)

3) slice display is dead

I do have clients waiting, when will  all of this be sorted out?

Regards



-------------
Window7, 64 bits, CPU Intel i7-2600, the latest Flash and Java updates

If you wish to post a reply to this thread you must first Login
If you are not already registered you must first register

Forum Jump Page of 2 Post Reply Post New Topic
Printer Friendly Version Printable version

Powered by: - Web Wiz Guide Discussion Forums