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Subject Topic: Map viewer not working html5 Post Reply Post New Topic
Message posted by Gordo on July-23-2012 at 3:10am
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Gordo
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Australia
November-05-2009
38 Posts
I'm using TW 7.00.120508. When I publish in html5 everything works except for the show/hide map viewer control button. I've checked it with flash and it works.

Anyone got any idea??????????????

Gordo

Message posted by ImmersiveP on July-31-2012 at 12:32pm
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ImmersiveP
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July-02-2012
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Yes, I am having the same issue; I have to build my tours with the floor plan already hidden because it will not hide on apple devices, very bad because of a smaller viewing aria it sometimes can take up half the screen.   Is it possible to show the map for 2 seconds and then have it auto hide so that a viewer knows it is there?
David

Message posted by Gordo on July-31-2012 at 11:38pm
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Gordo
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Australia
November-05-2009
38 Posts
Come on Easypano, were is the help. I've got clients waiting. You are advertising features on your website that don't actually work!

My version of TW6 worked, but the problem is because I upgraded to TW7 at the very early stage of release for free you have already told me I can't retrieve my TW6 key. You refuse to give me a key to use TW6 so I'm left with a substandard piece of software.

Like everyone else on this forum, I have spent a substantial amount of money on your products and this is how we are treated.

I've got keys to TW3,4,5 & 7 NO HTML 5! THANKYOU VERY MUCH.

David, at least you can hide your map initially. I hide mine initially and it still appears.

Gordo.

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