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Subject Topic: Free Upgrade to Tourweaver3.0! Post Reply Post New Topic
Message posted by jonpaul on August-11-2007 at 3:42pm
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jonpaul
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United Kingdom
March-22-2005
17 Posts

Well Done EP sound business move. Many a Tourweaver 2 Users will be very happy. This only goes to show that you do listen to your customers and value your postion in the market, We all look forward to the beta and to providing you the feedback needed to ensure that EP release a first class program. after hearing this news i feel sure that we are all back behide you 100%

Thank you!

Jonpaul;. 



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Regards

Jonpaul

Message posted by Theo on August-11-2007 at 8:29pm
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Theo
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Canada
January-25-2007
35 Posts
Joe,

This very smart business move, gave me back the confidence in EP. You got me as a loyal customer, thank you.

Message posted by Woody on August-12-2007 at 12:32am
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Woody
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United States
April-21-2007
25 Posts
Just wanted to agree with Thatone 1785-it's great that your are releasing an upgrade to 3.0 to your 2.0 customers-I'm sure you'll lots of useful feedback, but as he (I assume he's a he's), don't rush it if it means we wait a little longer, but have fewer bugs to discover! The trade off is well worth it!
Congratulations on turning 2.0 into what sounds like a more more versatile and timely product with your upcoming 3.0 release!

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Erin

Message posted by 360pancam on August-12-2007 at 9:04pm
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360pancam
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United States
May-17-2007
8 Posts
A fair decision for all tw2 purchasers. After two hours of playing with the beta version, the software appears stable and the viewer is pretty smooth. Thanks Easypano!

Message posted by realtor jerry on August-13-2007 at 1:52pm
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realtor jerry
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United States
April-22-2007
880 Posts

Thanks for putting customer service before the "all mighty buck", I gress it didn't take long to figure out that the "all mighty buck" comes from CUSTOMER SERVICE.
Thanks again



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Nikon D300, D3s, Nikon 10.5 lens, RingT105N+Footplate+MrotatorTCPs, Giottos MT9261 Tripod, Manfrotto 410 Jr geared head.

If you know the "secret" then everyday is a good day!

Message posted by dlrood on August-13-2007 at 9:44pm
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dlrood
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United States
March-18-2006
2 Posts

Thank you EP - this is great news and has restored my faith in your company. Please take your time with the release of TW3. I just downloaded the Beta and will help in any way I can. Continue with the great customer service. 


Message posted by marktold on August-14-2007 at 4:29am
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marktold
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May-09-2003
348 Posts

Everybody seems happy but me!

Sounds to me like I am loosing support on JavaTours in the near future.

grrhhh.

Markus



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Nikon D70s, Sigma 8 mm, 4 to 12 shots, Agnos MrotatorTShort, PTGui, PS CS3, and lots of other software :-)

Message posted by mymelbeach on August-14-2007 at 6:19am
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mymelbeach
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United States
February-15-2005
58 Posts

Glad to hear that you are listening to your base customers!

Thanks for the right decision...

Mel



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Regards,
mymelbeach

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