Jacekjrm

What OS system change? from what to what?

You may have a bad install of Flash there a uninstall on adobe's site then a reinstall.

Or try creating a different profile on the PC and try running it from there

Try deleteing temp files also

Let us know ~Lee

I was just playing TW 7.0 and changed my file from 8000x4000 to the file size set in the Sample #1 to 4500 x 2250 and it worked.

What's up with that???

Dear Easypano friends:

Thank you for your support of easypano and we feel sorry for all the delayed service recently. I am jack, a new friend and customer support of all of you from now on. Please feel free to input your questions, and we will reply as soon as possible.

Besides, thanks for all the efforts cheer has done before. We will glad to see your words as well as our customers in the future. Surely, easypano will continue doing its best to serve clients as before.

If anyone is still confronted with the "preview problem", please send your project to support@easypano.com. or input any link to your project.  

Please feel free to contact with us if you need any further assistance.

Best wishes for all.

Welcome Jack,

As you can see from my statement once I changed the size of my images the preview worked. I find this wierd why EP would put a small image size when most people are trying to get the best resolution from their respective tours.

Has anyone else tried the different size with different results. Later I will try a 6000x3000 and see what happens.

Again welcome aboard Jack and Thanks EP

Quote: Originally posted by leescott on March-20-2012

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....Has anyone else tried the different size with different results. Latteer I will try a 6000x3000 and see what happens....

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