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Purchase Options

Element 5 has been contracted by Easypano to sell, manage and support our online sales.
Fax order: Please proceed with the online order procedure, you will be given the option for fax order.

Payment Options
Acceptable credit card and debit card within the Easypano online store include: Visa, MasterCard, Eurocard, American Express, and Diners Club, as well as UK debit cards Solo and Switch. You can also choose wire transfer, check, cash to pay in the shopping cart.

    • You will be charged fees for international wire transfer . Therefore please assure to pay the fees to your bank and avoid any future incomplete payment. Easypano won't accept incomplete payment.

You can buy most products in the following currencies: US Dollars, Euro, Pounds Sterling, Australian Dollars, Japanese Yen, Canadian Dollars, or Swiss Francs.

Contact Info
If you have any questions concerning ordering and payment, please refer to the Element5 Customer Care Center. You may also contact Element5 at

You can contact element5 by phone or fax:
Customer service USA
(Language: English)

element 5
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
Tel.: +1.952.646.5022 or +1.800.406.4966
Fax: +1.952.646.4552

Customer service Germany
(Languages: German/English/French/Italian/Spanish/Portuguese)

element 5 AG
Vogelsanger Vogelsanger Straße 78
50823 Cologne, Germany
Tel.: +49.221.31088.30
Fax: +49.221.31088.29


Technical Questions

For any technical questions about our softwares, please contact our Technical Support Team, or Email directly to

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