1. When will I receive my product?
When will I receive my product to be delivered by e-mail?
Product delivery depends on the payment type you selected and on who is delivering your order:You paid by credit/debit card, transferred your payment online during the order process, or used a purchase order:
- If your order is delivered by Share-it, you will receive the product immediately with your order confirmation.
- In case of direct delivery from the software publisher, you will receive the product within 48 hours of your order confirmation.
If you have selected a different payment type, the delivery will be initiated as described above as soon as we receive your payment. You will receive an e-mail confirmation when your payment is received.
When will I receive my product to be delivered by postal mail or parcel service?
Product delivery depends on the payment type you selected and on who is delivering your order:You paid by credit/debit card, transferred your payment online during the order process, or used a purchase order:
- If Share-it is responsible for delivery, we will immediately forward the delivery order to our fulfillment center. The fulfillment center prepares the shipment and sends it to you via postal mail or parcel service. Shipping can take approximately 10-15 business days within the EU, the U.S., and Canada, and approximately 15-25 business days to other countries/regions.
- When we handle order processing for software publishers who deliver orders directly, we forward the delivery order to those publishers right away for immediate delivery.
If you have selected a different payment type, the delivery will be initiated as described above as soon as we receive your payment. You will receive an e-mail confirmation when your payment is received.
2. When will I receive my Backup CD?
3. What exactly will I receive if the product is delivered by e-mail?
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